About the Webinar

When workplace conflict arises, the way you respond can have lasting consequences for your people, culture and legal risk. A poorly handled resolution can lead to reputational damage and significant liability, while unresolved conflict can quickly escalate into formal disputes.

Join our practical webinar with Tamsin Lawrence, Director, and Kate Thomson, Associate Director, as we explore the fundamentals of effective workplace resolution and the role mediation can play.

We'll also examine how mediation can act as a valuable circuit-breaker for escalating workplace issues, including where an investigation has already been undertaken. By addressing conflict early, organisations can often avoid lengthy and costly disputes, support positive workplace culture, and provide employees with an opportunity to be heard in a confidential, structured process facilitated by an independent third party.

Mediation can be particularly effective in matters involving interpersonal conflict, team breakdowns, high-conflict performance issues, bullying and discrimination concerns, and post-investigation workplace reintegration.

Designed for HR professionals, workplace relations practitioners and business owners, this session will provide practical guidance to help you navigate conflict and complaints with confidence, minimise risk, and achieve better outcomes for your people and your business.

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Presenters

Kate Thomson

Associate Director

Kate is a specialist employment and industrial relations lawyer and a Nationally Accredited Mediator. Skilled in providing targeted, timely and relevant advice to clients managing workforces from small to large.

Where conflict cannot be resolved at the workplace level, Kate is experienced in representing employers in relation to unfair dismissal claims, general protections claims and notifications of dispute in the relevant tribunal.

As a Nationally Accredited Mediator, Kate can help your business de-escalate workplace disputes by facilitating a process of recognised standards in mediation, avoiding costly litigation and courts.

Tamsin Lawrence

Director

Tamsin is a highly credentialed employment lawyer and leads ABLA’s Melbourne office.

She is a Nationally Accredited Mediator and can facilitate the mediation process to resolve workplace disputes before they reach litigation and the courts.

Tamsin performs a mix of litigious and advisory work in workplace relations and is a regular author and presenter on a range of bargaining, employment, discrimination and work health and safety related topics.

As a Nationally Accredited Mediator, Tamsin can help your business de-escalate workplace disputes by facilitating a process of recognised standards in mediation, avoiding costly litigation and courts.

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Workplace Conflict and Mediation: When to use it

Workplace Conflict and Mediation: When to use it

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